• Expectations

    Please read and return the attached form: CST  
    The IT Essentials: PC Hardware and Software curriculum provides an introduction to the computer hardware and software skills needed to help meet the growing demand for entry-level information and communication technology (ICT) professionals. The curriculum covers the fundamentals of PC technology, networking, and security, and also provides an introduction to advanced concepts.

    Students who complete this course will be able to describe the internal components of a computer, assemble a computer system, install an operating system, and troubleshoot using system tools and diagnostic software. Hands-on labs and Virtual Laptop and Virtual Desktop learning tools help students develop critical thinking and complex problem-solving skills. Cisco Packet Tracer simulation-based learning activities promote the exploration of network and networking security concepts and allow students to experiment with network behavior.

    IT Essentials: PC Hardware and Software is a hands-on, career-oriented e-learning solution with an emphasis on practical experience to help students develop fundamental computer skills, along with essential career skills. The curriculum helps students prepare for entry-level ICT career opportunities and the CompTIA A+ certification, which helps students differentiate themselves in the marketplace to advance their careers.

    Course Goals—students will be able to perform the following after completing the course
    1. Define information technology (IT) and describe the components of 
    a personal computer
    2. Describe how to protect self, equipment, and the environment from 
    accidents, damage, and contamination 
    3. Perform a step-by-step assembly of a desktop computer and install 
    and navigate an operating system
    4. Explain and perform preventive maintenance 
    5. Explain the steps of the troubleshooting process and perform basic 
    6. Upgrade or replace components of a laptop, printer, 
    or scanner based on customer needs 
    7. Configure computers to attach to an existing network 
    8. Implement basic physical and software security principles 
    9. Apply good communication skills and professional 
    behavior while working with customers 
    10. Assess customer needs, analyze possible configurations, and 
    provide solutions or recommendations for hardware, operating 
    systems, networking, and security