ExpectationsPlease read and return the attached form: CSTThe IT Essentials: PC Hardware and Software curriculum provides an introduction to the computer hardware and software skills needed to help meet the growing demand for entry-level information and communication technology (ICT) professionals. The curriculum covers the fundamentals of PC technology, networking, and security, and also provides an introduction to advanced concepts.
Students who complete this course will be able to describe the internal components of a computer, assemble a computer system, install an operating system, and troubleshoot using system tools and diagnostic software. Hands-on labs and Virtual Laptop and Virtual Desktop learning tools help students develop critical thinking and complex problem-solving skills. Cisco Packet Tracer simulation-based learning activities promote the exploration of network and networking security concepts and allow students to experiment with network behavior.
IT Essentials: PC Hardware and Software is a hands-on, career-oriented e-learning solution with an emphasis on practical experience to help students develop fundamental computer skills, along with essential career skills. The curriculum helps students prepare for entry-level ICT career opportunities and the CompTIA A+ certification, which helps students differentiate themselves in the marketplace to advance their careers.Course Goals—students will be able to perform the following after completing the course1. Define information technology (IT) and describe the components ofa personal computer2. Describe how to protect self, equipment, and the environment fromaccidents, damage, and contamination3. Perform a step-by-step assembly of a desktop computer and installand navigate an operating system4. Explain and perform preventive maintenance5. Explain the steps of the troubleshooting process and perform basictroubleshooting6. Upgrade or replace components of a laptop, printer,or scanner based on customer needs7. Configure computers to attach to an existing network8. Implement basic physical and software security principles9. Apply good communication skills and professionalbehavior while working with customers10. Assess customer needs, analyze possible configurations, andprovide solutions or recommendations for hardware, operatingsystems, networking, and security